PRIVACY POLICY
PRIVACY POLICY
This website is owned by ROBERTO A. PIZARRO LAZCANO hereinafter Segway La Rioja, whose identification data are as follows:
Corporate name: ROBERTO A. PIZARRO LAZCANO
CIF: 16622170R
Telephone: +34 646102360
Email: info@segwaylarioja.es
1 INFORMATION AND CONSENT.
By accepting this Privacy Policy, the User is informed and gives his free, informed, specific and unequivocal consent so that the personal data provided through this Website (hereinafter, the “Website”) are treated by SEGWAY LA RIOJA.
2 MANDATORY TO FACILITATE THE DATA.
The data requested in the forms of the Web are generally mandatory (unless otherwise specified in the required field) to fulfill the established purposes. Therefore, if they are not provided or are not provided correctly, they cannot be attended to, notwithstanding the fact that you can freely visualize the content of the Website.
3 FOR WHAT PURPOSE WILL THE PERSONAL DATA OF THE USER BE TREATED AND FOR HOW LONG?
The personal data provided through the Website will be treated by SEGWAY LA RIOJA according to the following purposes:
- Manage, process and respond to requests, requests, incidents or queries of the User, when he provides his data through the "Contact" form. User data will be kept for that purpose until the user opposes or revokes his or her consent.
- To send Users periodically, including by electronic means, commercial communications, related to products, services, promotions, offers, events or news that may be of interest, if the User gives his consent by marking the corresponding checkbox, or in your case, oppose or revoke your consent.
4 WHAT USER DATA WILL BE TREATED?
SEGWAY LA RIOJA will treat the following categories of User data:
- Identification data: name, surname and ID.
- Contact information: postal address, email address and telephone.
- Billing information
5 WHAT IS THE LEGITIMATION OF THE USER'S DATA PROCESSING?
The treatment of the User's data by SEGWAY LA RIOJA is based on the consent that is requested and that can be withdrawn at any time. However, if you withdraw your consent, this will not affect the legality of the treatments performed previously.
The consents obtained for the aforementioned purposes are independent, so the User may revoke only one of them without affecting the others.
6 TO WHICH RECIPIENTS WILL THE USER'S DATA BE COMMUNICATED?
User data will not be communicated to any other company, except legal obligation.
7 RESPONSIBILITY OF THE USER.
The user:
- Guarantees that you are over 18 years of age and that the data you provide to SEGWAY LA RIOJA is true, accurate, complete and up to date. For these purposes, the User responds to the veracity of all the data that he communicates and will keep the information provided conveniently updated, so that he responds to his real situation.
- You will be responsible for false or inaccurate information that you provide through the Website and for direct and indirect damages and losses caused by SEGWAY LA RIOJA or third parties.
8 COMMERCIAL AND PROMOTIONAL COMMUNICATIONS.
One of the purposes for which SEGWAY LA RIOJA treats the personal data provided by Users is to send them electronic communications with information related to products, services, promotions, offers, events or news relevant to Users.
In the event that the User wishes to stop receiving commercial or promotional communications from SEGWAY LA RIOJA, he can unsubscribe from the service by sending an email to the following email address: info@segwaylarioja.es
9 EXERCISE OF RIGHTS.
The User can send a letter at any time and for free to SEGWAY LA RIOJA at info@segwaylarioja.es, attaching a photocopy of their identity document, to request their rights of access, rectification, deletion, opposition, limitation, portability of their data.
You can also claim before the Spanish Agency for Data Protection, through the following address: Spanish Agency for Data Protection, C / Jorge Juan, 6, 28001-Madrid, when the interested party considers that SEGWAY LA RIOJA has violated the rights which are recognized by the applicable regulations on data protection.
Notwithstanding the foregoing, the interested party may contact the data protection delegate of SEGWAY LA RIOJA at info@segwaylarioja.es (if any)
10 SECURITY MEASURES.
SEGWAY LA RIOJA will treat the User's data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy regarding them, in accordance with the provisions of the applicable regulations, adopting the necessary technical and organizational measures that guarantee the security of your data and avoid its alteration, loss, treatment or unauthorized access, taking into account the state of the technology, the nature of the stored data and the risks to which they are exposed.
Cancellation policy:
If you cancel up to 7 days before the reservation date, Segway la Rioja will reimburse the charge in full. In the case of canceling out of this period, not showing up, or showing up less than the people for whom the reservation was made, the charge will remain firm for the entire amount. You can also contact 646102360.
Please be punctual, The client has the obligation to meet at the agreed meeting point at the selected time. If you are not at this point after ten minutes have elapsed since the beginning of the guided route, unfortunately you will not be able to join it, nor will your amount be refunded.
Promotional, gift or third-party routes They are excluded from the return system having only the option of changing the date of the activity, according to our agenda and availability.
It will not be considered a reason for return that the client cannot make use of the service on the date acquired, in accordance with current regulations on consumption and retail trade management.
The special groups that are budgeted to measure, are excluded from our usual system of returns, since when intervening equipment rental providers we are subject to the third-party return policy, a cancellation period is established free of charge up to 14 days before the event, once entered the period At the end of the 14 days, the invoice is sent for 50% of the total value of the operation that is established as a guarantee, the remaining 50% is invoiced once the event has been carried out.
Adverse weather conditionsLow risk such as rain, for example, or the celebration of an event outside our service, (demonstrations, rallies, sporting events, etc.) that block us, hinder us or expose us to unnecessary risks will not be a reason for returning or canceling the reservation , but they may be grounds for temporary suspension to be resolved on the same day.
Our segway equipment is rainproof and we provide raincoats to customers,but in case of suspending the service, it is possible to change the schedule and carry out the activity on the same day of the reservation if there are no other companies involved or time commitments with third parties acquired in advance, in the case of the special groups this change Schedules may suffer additional charges from the staff hired for the event, such as per diems.
In the case of official warnings of adverse atmospheric phenomena, We will notify the client well in advance to resolve or resolve by mutual agreement the contracting of the event with a minimum of 72 hours in advance, after this period without having agreed on a solution by both parties, the contracting remains firm.
Please be punctual, The client has the obligation to meet at the agreed meeting point at the selected time. If you are not at this point after ten minutes have elapsed since the beginning of the guided route, unfortunately you will not be able to join it, nor will your amount be refunded.
Promotional, gift or third-party routes They are excluded from the return system having only the option of changing the date of the activity, according to our agenda and availability.
It will not be considered a reason for return that the client cannot make use of the service on the date acquired, in accordance with current regulations on consumption and retail trade management.
The special groups that are budgeted to measure, are excluded from our usual system of returns, since when intervening equipment rental providers we are subject to the third-party return policy, a cancellation period is established free of charge up to 14 days before the event, once entered the period At the end of the 14 days, the invoice is sent for 50% of the total value of the operation that is established as a guarantee, the remaining 50% is invoiced once the event has been carried out.
Adverse weather conditionsLow risk such as rain, for example, or the celebration of an event outside our service, (demonstrations, rallies, sporting events, etc.) that block us, hinder us or expose us to unnecessary risks will not be a reason for returning or canceling the reservation , but they may be grounds for temporary suspension to be resolved on the same day.
Our segway equipment is rainproof and we provide raincoats to customers,but in case of suspending the service, it is possible to change the schedule and carry out the activity on the same day of the reservation if there are no other companies involved or time commitments with third parties acquired in advance, in the case of the special groups this change Schedules may suffer additional charges from the staff hired for the event, such as per diems.
In the case of official warnings of adverse atmospheric phenomena, We will notify the client well in advance to resolve or resolve by mutual agreement the contracting of the event with a minimum of 72 hours in advance, after this period without having agreed on a solution by both parties, the contracting remains firm.
